Contact Us
MaineGeneral offers call center service to make accessing care and services simpler for patients, their families and our medical staff.
By dialing 1-855-4MGHINFO (1-855-464-4463), callers get help to find a provider, access health care services or ask questions about our health care system.
If you are deaf, hard of hearing, have a speech disability or are late-deafened, please call 711 (Maine Relay Service).
You can also email public@landakaoyanwang.com and we will connect you with the right resource.
Our call center maintains a library of data and information to connect patients with services and medical staff.
Our medical staff also can call 1-855-4MGHINFO to refer patients for services.
MaineGeneral Medical Center, Alfond Center for Health
35 Medical Center Parkway, Augusta, Maine 04330
Main number to all departments: (207) 626-1000
MaineGeneral Medical Center, Thayer Center for Health
149 North Street, Waterville, Maine 04901
Main number to all departments: (207) 872-1000
Harold Alfond Center for Cancer Care
361 Old Belgrade Road, Augusta, Maine 04330
Main number to all departments: (207) 621-6100
Patient Advocate
If you have a patient care concern or issue, please call our Patient Advocate Monday through Friday from 7:30 a.m. to 4 p.m. at (207) 248-5290.
In the evenings or on weekends and holidays, a Clinical Administrator is available to discuss your concerns. Please call the hospital switchboard at (207) 626-1000.
Frequently Called Departments
Admitting (Patient Registration)
Augusta: (207) 626-1583 or toll-free (800) 343-3400
- Breast Care Program: (207) 621-6162
- Medical Oncology: (207) 621-6100 or toll-free (800) 593-4024
- Radiation Oncology: (207) 621-9400 or toll-free (888) 301-1522
- Multidisciplinary Clinic: (207) 626-4800 or toll-free (888) 303-3422
- Imaging Services: (207) 626-1485
Alzheimer's Care Center
154 Dresden Avenue, Gardiner, Maine 04345
(207) 626-1770 or toll-free (800) 939-3333
Assisted Living
- Alzheimer's Care Center: (207) 626-1770 or toll-free (800) 939-3333
- Residence at Glenridge: (207) 626-2600
- Residence at Gray Birch: (207) 621-7100
Billing Questions
(207) 872-4680 or toll-free (877) 255-4680
Cancer Services
(207) 621-6100
Childcare Services (for children of MaineGeneral Health employees)
Early Learning Center: (207) 621-4292
Children's Clinics (outpatient)
Edmund N. Ervin Pediatric Center: (207) 872-4303
Children's Services/Pediatrics (inpatient)
- Augusta: (207) 626-1436
- Waterville: (207) 872-1368
Emergency Department
- Augusta: (207) 626-1206
- Waterville: (207) 872-1300
Family Medicine Institute (FMI)
15 E. Chestnut Street, Augusta, Maine 04330
(207) 626-1561
Gray Birch
37 Gray Birch Drive, Augusta, Maine 04330
(207) 621-7100
Glenridge
40 Glenridge Drive, Augusta, Maine 04330
(207) 621-4200
Harold Alfond College Challenge
(Finance Authority of Maine): (800) 228-3734
Human Resources
- Augusta: (207) 626-1202
- Waterville: (207) 872-4660
Laboratory
- Augusta: (207) 626-1400
- Gardiner: (207) 582-6608
- Waterville: (207) 872-1159
- Winthrop: (207) 624-3800
Library
- Augusta: (207) 626-1325
- Waterville: (207) 872-1224
Maine Dartmouth Family Practice
(207) 861-5000
MaineGeneral Community Care
10 Water Street, Suite 307, Waterville, Maine 04901
(207) 861-3400 or toll-free (800) 427-1127
MaineGeneral HomeCare & Hospice
10 Water Street, Suite 307, Waterville, Maine 04901
(207) 861-3457
Marketing & Communications
(207) 621-7266
Maternity Care
(207) 626-1435
Maternal Education: 1-855-4MGHINFO (1-855-464-4463)
Mental Health and Substance Use Disorder Services
Comprehensive services for the Kennebec Valley region
- Adult Intensive Outpatient Services (IOP)
- Augusta: (207) 621-7261
- Waterville: (207) 872-4151
- Adult Inpatient Services
- Assertive Community Treatment (ACT)
- Augusta: (207) 621-3700
- Waterville: (207) 861-6251
- Children's Developmental & Behavioral Health Services
- Harm Reduction Program
- Augusta: (207) 621-3770
- Waterville: (207) 872-4102
- Outpatient Psychiatry
- Augusta: (207) 626-1278
- Waterville: (207) 861-5232
- Outpatient Counseling
- Augusta: (207) 621-3750
- Waterville: (207) 861-3500
- Medication-Assisted Treatment for Substance Use Disorders
- Waterville (Seton Center): (207) 872-4151
- Waterville (Thayer Center for Health): (207) 861-3500
- Augusta: Limited availability; please call Seton Center to schedule
- Residential Treatment for Substance Use Disorders
- Women's Residential Program: (207) 621-7218
MaineGeneral Musculoskeletal Center
15 Enterprise Drive, Augusta, Maine 04330
- MaineGeneral Orthopaedics: (207) 621-8700
- MaineGeneral Express Care: (207) 621-8880
- MaineGeneral Travel Medicine Services: (207) 621-7550
- Occupational Therapy: (207) 621-7500
- Physical Therapy: (207) 621-7500
- Rheumatology Clinic: (207) 621-8700
- Speech Therapy: (207) 621-7500
- Sports Medicine: (207) 621-7500
- Workplace Health: (207) 621-7550
MaineGeneral Urology
- Augusta: (207) 622-6319
- Oakland: (207) 861-5050
Patient & Guest Relations/Volunteer Services
- Augusta: (207) 626-1243
- Waterville: (207) 872-1225
Payment Arrangements (Business Office)
(207) 872-4680 or toll-free (877) 255-4680
Philanthropy
(207) 626-1809
Physiatry
(207) 624-4800
Prevention & Healthy Living
(207) 872-4102
Rehabilitation (outpatient)
- Augusta: (207) 621-7500
- Manchester: (207) 626-7222
- Oakland: (207) 873-8140
- Waterville: (207) 872-4400
- Winthrop: (207) 377-1580
Spiritual Care
(207) 626-1269
Workplace Health/Occupational Medicine
- Augusta: (207) 621-7550
- Waterville: (207) 872-4260
X-ray/Radiology Services
- Augusta, Alfond Center for Health: (207) 626-1485
- Augusta, Harold Alfond Center for Cancer Care: (207) 621-9470
- Gardiner: (207) 626-1736
- Oakland, FirstPark: (207) 872-4300
- Waterville: (207) 872-1230
- Winthrop: (207) 623-6542